Hardwood mill delays absorbed before the line stops.
Hardwood mill slippage was caught only when the line was already starving. Customer commitments slipped one in five.
At a glance.
Furniture
High-volume furniture maker, two plants
11 days
average buffer added to at-risk customer commitments
- SAP S/4HANA
- Vendor portals
- Outlook
The engagement, end to end.
Result from a configured pilot on customer data.
Hardwood mill slippage was caught only when the line was already starving. Customer commitments slipped one in five.
Inbound delay signals from mill emails and portals matched to affected jobs and downstream customer orders. Substitute species or alternate mill recommendation issued for buyer approval with a price-per-board-foot and lead-time delta.
11 days. average buffer added to at-risk customer commitments. Result from a configured pilot on customer data.
What this looks like inside Polymr.
The screenshot below is the live tenant view that powers the workflow described above.
The mill slipped. The customer commitment held.
Mill slippage used to surface only when the line started starving. One in five customer commitments slipped as a result. The rescue timeline below is reconstructed from a real walnut top order during the pilot.
- Day 0·Hardwood mill emails a 9-day slip on SO-1142 walnut order. Polymr reads the email at 06:12.
- Day 0·14 affected work orders identified across plants A and B. Three downstream customer commitments tagged at risk.
- Day 0·Substitute white-oak from the secondary mill scored: +$0.31/bf, -6 days, finish compatibility OK.
- Day 1·Buyer approves substitute for 9 of 14 WOs. 5 routed to engineering for stain match review.
- Day 4·Engineering signs off stain match. All 14 WOs back on track. Customer commitments held inside the original window.
More cases.
- FurnitureCAD revisions converted to vendor RFQs in minutes.4 days · cycle-time eliminated from CAD drop to vendor RFQ
- AdhesivesBatch planning that survives a supplier delay.78% · reduction in supplier-delay impact on weekly batch plan
- PlasticsMRP runs against real inventory, not yesterday's.2.1x · planning efficiency, freeing two planner-days per week
- ChemicalsQuote-to-PO compressed from days to hours.85% · reduction in quote-to-PO cycle time